Privacy Policy
Effective Date: May 6, 2026
Island Bridge Logistics respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, contact us, or use our shipping services.
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1. Information We Collect
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We may collect the following information:
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✔ Name
✔ Phone number
✔ Email address
✔ Delivery address
✔ Package details
✔ Invoice or order information
✔ Messages sent through WhatsApp, email, or website forms
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2. How We Use Your Information
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We use your information to:
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✔ Create and manage your customer account
✔ Provide your U.S. shipping address
✔ Process and track packages
✔ Contact you about package updates
✔ Confirm pricing, duties, fees, and delivery details
✔ Respond to customer support requests
✔ Improve our services
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3. Sharing of Information
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We do not sell personal information.
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We may share information only when necessary with:
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✔ Delivery partners
✔ Customs or government authorities
✔ Payment or service providers
✔ Warehouse or logistics partners
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This is done only to complete your shipping, delivery, or legal requirements.
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4. Customer Responsibility
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Customers are responsible for providing accurate contact, delivery, and package information. Incorrect information may cause delays.
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5. Invoices and Package Information
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Customers may be required to upload or provide invoices for purchases. This helps with customs processing, pricing confirmation, and faster delivery.
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6. Data Protection
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We take reasonable steps to protect your personal information from unathourized access, loss, misuse, or disclosure.
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7. WhatsApp and Thir-Party Platforms
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If you contact us through WhatsApp, email, or other third-party platforms, your information may also be handled accordingly to those platforms' privacy policies.
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8. Cookies and Websties Tracking
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Our website may use cookies or analytics tools to improve user experience, track website performance, and understand visitor activity.
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9. Retention of Information
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We keep customer information only as long as needed to provide services, manage records, resolve disputes, and meet legal or business requirements.
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10. Your Rights
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You may contact us to request that we update, correct, or remove your personal information, where legally possible.
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11. Policy Updates
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Island Bridge Logistics may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
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12. Contact Us
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For questions about this Privacy Policy, contact us:
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WhatsApp: 876-536-4181
Email: islandbridgelogistics16@gmail.com
Business Name: Island Bridge Logistics Limited
Location: Jamaica